Conditions of Use


General terms and conditions of the online shop Gehrling.de from the company CFG Chinchilla Fachhandel Gehrling
Owner: Mr. G. Gehrling
Untere Eckenbergstrasse 34
D-74740 Adelsheim
Germany
legally represented by the owner Gerald Gehrling.

The following terms and conditions are written in German and can be loaded into the customer's memory and printed out. If you wish, you can do so under General Terms and Conditions can be requested in digital or written form at the email address cfg@gehrling.de. They will also be given to the customer with every delivery of goods. The cargo address of CFG Chinchilla Fachhandel Gehrling and the owner can be found in the invoice.

preamble
CFG Chinchilla Fachhandel Gehrling operates a homepage for commercial purposes. It offers customers products on these websites for purchase over the Internet.

§ 1 product selection
The customer has the option to select and order products on the website mentioned above. With regard to each product, the customer receives a separate product description on the respective website. The customer can click on the desired products on the website. These are collected in a virtual shopping cart and at the end of the purchase the customer receives a compilation of the products at the total final price including VAT. Before sending the order, CFG Chinchilla Fachhandel Gehrling enables the customer to check the correctness of the content of the order, especially its price and quantity, and to correct it if necessary.


§ 2 Cancellation and return policy Right of withdrawal
You can cancel your contract declaration within two weeks without giving reasons in text form (e.g. letter, fax, email) or - if the goods are left to you before the deadline - by returning the item. The period begins after receipt of this instruction in text form, however, not before receipt of the goods by the recipient (in the case of the recurring delivery of similar goods not before receipt of the first partial delivery) and also not before fulfillment of our information obligations in accordance with Section 312c (2) BGB in conjunction with Section 1 Paragraphs 1, 2 and 4 BGB-InfoV but not before fulfilling our obligations according to § 312e Paragraph 1 Clause 1 BGB in conjunction with § 3 BGB-InfoV To meet the cancellation deadline, it is sufficient to send the cancellation or the item in good time. A return of special parts or parts that were made to special dimensions and parts with an expiry date is fundamentally excluded.

The revocation must be sent to:
CFG Chinchilla Fachhandel Gehrling,
owner: G. Gehrling
Address: CFG Chinchilla specialist retailer Gehrling
Owner: G. Gehrling
Untere Eckenbergstrasse 34
D-74740 Adelsheim
Germany

Fax number: +49 (0) 6291 7685
Email address: cfg@gehrling.de

Consequences of withdrawal
In the event of an effective cancellation, the services received on both sides must be returned and any benefits (e.g. interest) drawn up must be surrendered. If you are unable to return the performance received, in whole or in part, or only in a deteriorated condition, you may have to compensate us accordingly. This does not apply to the surrender of goods if the deterioration of the goods is solely due to their inspection - as you would have been able to do in a shop. You do not have to compensate for any deterioration caused by the intended use of the item.
Transportable items are to be returned at our risk.
You have to bear the costs of the return if the delivered goods correspond to the ordered ones.
Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your cancellation or the goods, for us with their receipt.

§ 3 prices
The list prices at the time of the order apply, as they were shown on the website.The prices are understood from the headquarters of CFG Chinchilla Fachhandel Gehrling including VAT without costs for packaging and shipping.

§ 4 conclusion of contract
The offers of CFG Chinchilla Fachhandel Gehrling on the website are subject to change.
CFG Chinchilla Fachhandel Gehrling is therefore not obliged to perform in the event of unavailability.
A contract and thus a contractual commitment about the individual services comes into existence, however, if CFG Chinchilla Fachhandel Gehrling has confirmed the customer's order in text form. CFG Chinchilla Fachhandel Gehrling is entitled to deliver goods of equivalent quality and price if the ordered goods are not available and the customer has given his consent to this procedure in the order form. If the customer does not agree with this goods, he can choose to demand subsequent performance, compensation or reimbursement of wasted expenditure, or to withdraw from the contract.

§ 5 Execution of the contract

Processing orders
CFG Chinchilla Fachhandel Gehrling will usually process orders within 3 business days (Monday to Friday) and inform the customer whether the desired products are available.

Shipping
Domestic shipping costs depend on the weight of the goods ordered. For shipments abroad, shipping costs will be charged in the amount of the costs incurred.

Changes, extensions, limitations of the order
CFG Chinchilla Fachhandel Gehrling will respond to inquiries from customers in connection with orders already placed regarding changes, expansions and / or limitations of the product scope. If the customer requests a product change, extension and / or limitation up to 5 working days before the planned delivery, CFG Chinchilla Fachhandel Gehrling will take this into account as far as possible.

§ 6 service hotline
CFG Chinchilla Fachhandel Gehrling provides a hotline for customer questions related to the products.This hotline is available to customers from Monday to Friday, during normal business hours (9:00 a.m. - 6:00 p.m.). Telephone: 0049 (0) 6291 7150.

§ 7 terms of payment
CFG Chinchilla Fachhandel Gehrling issues an invoice to the customer for the ordered goods, which is given to the customer upon delivery of the goods. CFG Chinchilla Fachhandel Gehrling delivers against prepayment or invoice. Prepayments are considered in the billing. For delivery against invoice, all invoice amounts are payable immediately after receipt of the invoice. Prices on the invoice are always retail prices including value added tax. A cash discount deduction is not permitted. In the event of late payment, the customer, who is a consumer, is obliged to pay default interest of 5% above the base rate to CFG Chinchilla Fachhandel Gehrling, unless CFG Chinchilla Fachhandel Gehrling can prove a higher interest rate. For customers who are entrepreneurs, sentence 1 applies with the proviso that the default interest rate is 8% above the base rate.

§ 8 warranty and liability
The customer will inform CFG Chinchilla Fachhandel Gehrling about defects in the product and, after consultation will also send the product at Gehrling's expense. The guarantee of the provider is based on §§ 433 ff. BGB. In business transactions, the warranty is limited to one year and CFG Chinchilla Fachhandel Gehrling is entitled to repair the product of your choice or to provide a free replacement.

CFG Chinchilla Fachhandel Gehrling is liable:
- in full in the event of gross negligence on the part of their organs and executive staff,
- basically for every culpable violation of essential contractual obligations,
- outside of such obligations, even for gross negligence on the part of vicarious agents, unless CFG Chinchilla Fachhandel Gehrling can exempt itself from it due to commercial usage,
- in terms of the amount in the last two groups of cases for typical foreseeable damage.

Contributory negligence of the customer is to his credit.
Liability due to intent, guarantee, malice and personal injury as well as according to the Product Liability Act remains unaffected.

§ 9 Force Majeure
In the event that CFG Chinchilla Fachhandel Gehrling is unable to provide the service due to force majeure (especially war, natural disasters), it is released from its performance obligations for the duration of the hindrance. If CFG Chinchilla Fachhandel Gehrling is unable to complete the order or delivery of the goods for longer than a month due to force majeure, the customer is entitled to withdraw from the contract.

§ 10 data protection
CFG Chinchilla Fachhandel Gehrling will comply with all data protection requirements, in particular the requirements of the Telemedia Act.

§ 11 final provisions
The contract language is German. If a provision of these conditions should be or become void, the rest of the conditions remain effective. CFG Chinchilla Fachhandel Gehrling and the customer will replace the void provision with an effective one that comes closest to the will of the contracting parties.

Version number of the terms and conditions: 002/2018

As of March 20, 2020